Here is the updated Privacy Policy for SALEZY LLC. It has been refined to reflect your new corporate identity, Massachusetts headquarters, and the specific data protection landscape of 2026.
Privacy Policy: Your Trust is Our Timeless Commitment
Welcome to SALEZY LLC. At the heart of our brand, Ember Glimmer, is the belief that a legacy is built on trust. Just as we meticulously craft our timepieces to last a lifetime, we are committed to protecting the personal information you share with us.
This Privacy Policy outlines how SALEZY LLC (“we,” “us,” or “our”) collects, uses, and safeguards your data when you visit https://salezyus.com, purchase our products, or interact with our team.
1. Quick Contact Information
Company: SALEZY LLC (Ember Glimmer Timepieces)
Headquarters: 520 Lowell St, Peabody, MA 01960, USA
Phone: +1 (859) 744-2954
Email: sales@salezyus.com
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
2. Information We Collect
To provide a seamless experience, we collect information that helps us fulfill your orders and personalize your journey:
Identity & Contact Data: Name, shipping/billing addresses, email, and phone number.
Financial Data: Payment card details (processed securely via encrypted partners like Stripe or PayPal; we do not store full card numbers on our servers).
Technical Data: IP address, browser type, and device information to optimize our site for your viewing.
Usage Data: Information about how you navigate our collections, helping us understand which designs resonate most with our community.
3. How We Use Your Data
We put your information to work solely to enhance your experience:
Order Fulfillment: Processing your purchase and getting your timepiece safely to your door.
Customer Support: Addressing your inquiries via our Peabody-based support team.
Intentional Marketing: Sending you updates on new releases or artisan stories (only if you have opted in). We respect your inbox and never spam.
Security: Detecting and preventing fraudulent transactions to protect both you and our craftsmanship.
4. Data Sharing & Third Parties
We do not—and will never—sell your personal information. We only share data with trusted partners essential to our operations:
Logistics Partners: UPS, FedEx, and USPS to deliver your legacy.
Payment Gateways: Secure processors to handle financial transactions.
Analytics: Tools like Google Analytics to help us improve our website’s flow.
5. Your Rights & Control (GDPR & CCPA/MA Privacy Act)
In compliance with the Massachusetts Data Privacy Act and international standards, you have the following rights:
The Right to Know: Request a copy of the data we hold about you.
The Right to Delete: Request that we erase your personal information (subject to legal record-keeping requirements like tax audits).
The Right to Correct: Update any inaccurate information in your account.
Opt-Out: You may unsubscribe from marketing or manage your cookie preferences at any time.
To exercise these rights, simply email us at sales@salezyus.com with the subject line “Privacy Request.”
6. Security: Our Digital Vault
We implement industry-standard encryption (SSL/TLS) and secure server protocols to protect your data. While no system is 100% infallible, we treat your information with the same reverence we give to our hand-assembled movements.
7. Cookies Policy
We use “cookies” to remember your preferences (like what’s in your shopping cart). You can disable cookies in your browser settings, though it may limit some features of our shop.
8. Policy Updates
As laws and technologies evolve, we may update this policy. The current version will always be available here. Last Updated: February 2, 2026
Questions? We are here to help. Reach out to our Peabody office at +1 (859) 744-2954 or email sales@salezyus.com.