We’re Here to Help! 

At SALEZY LLC, we believe your time is precious, and we’re dedicated to providing you with exceptional support. Whether you have a question about your order, need help choosing the perfect timepiece, or just want to share your thoughts, we’re all ears! 

Get in Touch – Choose Your Preferred Method:

Call Us 

Speak directly with a member of our team. We’re happy to assist you!

Phone: +1 (859) 744-2954

Support Hours: 9 AM – 5 PM EST, Monday – Friday

Email Us 

Send us an email, and we’ll get back to you as quickly as possible.

Email: sales@salezyus.com

Visit Us 

While we primarily operate online, you can send us mail at the following address:

SALEZY LLC
520 Lowell St Peabody, MA 01960, USA

Send Us a Message – We’re Listening! 

Use the form below to send us a direct message. We aim to respond within 24 hours during our business hours. Your satisfaction is our priority!





Our Customer Service Promise 

We’re committed to providing you with the best possible experience. That means:

  • Prompt and helpful responses to your inquiries.
  • Honest and transparent communication about our products and services.
  • Going the extra mile to ensure your satisfaction.

We’re not happy unless you are! We stand behind our timepieces and our service.

Response Time Expectations 

We understand that waiting can be frustrating. Here’s what you can expect:

  • Email & Contact Form: We aim to respond within 24 hours during business hours (9 AM – 5 PM EST, Monday – Friday).
  • Phone: We strive to answer calls immediately during business hours. If we’re unavailable, please leave a message, and we’ll call you back as soon as possible.

Common Inquiry Categories

To help us assist you more efficiently, please direct your message to the appropriate department:

  • Order Questions & Support: sales@salezyus.com

  • Product Info & Recommendations: sales@salezyus.com

  • Returns & Exchanges: returns@salezyus.com

  • Technical Support: support@salezyus.com

  • Wholesale Inquiries: wholesale@salezyus.com

  • Partnership Opportunities: partnerships@salezyus.com

  • General Feedback: feedback@salezyus.com


Business Hours & Holiday Schedule

Our team is available to assist you during our standard operating hours: Monday – Friday: 9 AM – 5 PM EST

Please note that our office and shipping center are closed on the following major holidays:

  • New Year’s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day

Emergency Contact Information

For urgent matters requiring immediate attention outside of our normal business hours, please email emergency@salezyus.com.

Note: This inbox is reserved for critical issues regarding existing orders or security. For all general inquiries, please use our standard support emails for a faster response during business hours.

Corporate Headquarters

SALEZY LLC 520 Lowell St, Peabody, MA 01960, USA Phone: +1 (859) 744-295